LifeWay reports, Glorieta recommendation passes
Jon D. Wilke, Baptist Press
September 16, 2011

LifeWay reports, Glorieta recommendation passes

LifeWay reports, Glorieta recommendation passes
Jon D. Wilke, Baptist Press
September 16, 2011

RIDGECREST – Trustees of LifeWay Christian Resources heard

reports of health and progress from divisional vice presidents during their

semiannual meeting on Sept. 12-13 at LifeWay Ridgecrest Conference Center in

North Carolina. A recommendation on the future of operations at Glorieta

Conference Center in New Mexico highlighted reports of new initiatives underway

to strengthen the organization during a climate of challenging economic


Executive relations

The impact of LifeWay employee-led mission trips was the focus of Tom Hellams,

vice president of executive relations.

“Just recently, the 100th mission trip was completed with 16 employees going to

Ecuador to preach the gospel of Jesus Christ,” Hellams noted. “We celebrate the

fact that for the last 14 years, we’ve recorded more than 116,000 professions

of faith. The Lord has blessed this effort in manifold ways.”

Since the first team went to Kenya in 1997, LifeWay’s mission trips have

included 1,329 volunteers and started 256 churches.

Finance & business services

Jerry Rhyne, vice president of the finance and business services division and

LifeWay’s chief financial officer, said that a bleak economic outlook continues

to impact business practices as LifeWay approaches 2012.

Rhyne brought a proposal to trustees – which was passed after open discussion –

to reduce operations at Glorieta Conference Center, effective Nov. 1, 2011, to

a facility offering only summer events for student groups.

Significant changes in church practices, continued rising fuel and utility

costs, Glorieta’s remote location, an aging infrastructure, a volatile economy,

and changes in state convention structures have combined to make financial

viability increasingly difficult at Glorieta, Rhyne said.

“As a matter of fiscal stewardship, LifeWay must control costs and manage

resources in order to provide biblical solutions for life to individuals and

churches in the most effective way,” Rhyne said.

Rhyne asked trustees to approve a new strategy for Glorieta which would include

Glorieta becoming a summer-only facility for student groups, effective Nov. 1,

2011. In 2012, Centrifuge Camps and Collegiate Week will continue as usual.

Additionally, trustees approved pursuing viable options for the disposition of

the property including, but not limited to, sales to or alliances with SBC

entities, state conventions and other ministries. Rhyne pointed out that

LifeWay bylaws require trustee approval before any sale of all or part of

campus property.

As a summer-only facility, Glorieta will reduce its staff from 23 to seven

employees. During summer operations, the regular summer workforce will continue

to be aided by summer staffers and volunteers. The LifeWay Christian Store on

location will also cease operation, effective Nov. 1, 2011.

“Making a decision about Glorieta is difficult based on Glorieta’s rich

heritage and spiritual legacy, but it’s a necessary decision for more

responsible stewardship,” Rhyne said.

For a complete statement on the Glorieta action, visit GlorietaConferenceCenter.org/Statement.

Above and beyond the economic environment, Rhyne reported that LifeWay also

faces challenges in areas related to employee medical insurance, budgeted

salary increases, consumer credit and debit card costs, cyber insurance, the

increasing cost of meeting customer expectations, and changes in church


Trustees of LifeWay Christian Resources bathe their meeting in prayer before hearing from divisional vice presidents during their Sept. 12-13 sessions at LifeWay Ridgecrest Conference Center.

“These challenges are representative of the environment in which we find

ourselves,” Rhyne said. “We must continue to remind ourselves that LifeWay is a

ministry funded by a business model. Therefore, as church practices and the

market change, we must also be prepared to change. This may mean adjusting the

way we do certain things, or stop doing some things.”

Despite the tough economy, LifeWay’s investment earnings on reserves funds and

retirement fund assets surpassed every benchmark due to active management of


Overall, several issues serve as potential risks to LifeWay’s performance,

Rhyne said, including growing revenues in an uncertain economy, distraction of

continued federal government budget negotiations/presidential election cycle,

forecasting demand in the church market, uncertainty in health care cost

trends, and volatility in energy costs.

On the upside, the movie “Courageous,” the new James study by Beth Moore, the

growth of digital products, the inclusion of World Changers in LifeWay’s

ministry operation and the growth and success of operations at the Ridgecrest

Conference Center “give us great hope and encouragement for 2012,” Rhyne said.

Rhyne reported that LifeWay will wrap up 2011 slightly below budgeted

expectations and has a budget for 2012 of almost $498 million.

LifeWay Christian Stores

Mark Scott, vice president of the retail division, shared with trustees his

optimism for LifeWay Christian Stores during a volatile economy.

“Going through a storm is always difficult,” Scott said. “But we are

successfully navigating through the storm and we are very excited about the

opportunities for LifeWay Christian Stores.”

Despite challenging times in the retail market area, “marketplace opportunities

continue to open up for us,” Scott reported, noting that LifeWay already is

positioned as a market leader in multichannel options for consumers and


“We know that digital channels are growing,” he said. “But we also know our

customers are very engaged in brick-and-mortar stores. We are well-positioned

to engage in the multichannel options.”

Scott said the retail division is experiencing solid results in operations and

seeing ministry expansion on multiple fronts in addition to deploying

innovative practices to engage new audiences.

Research & ministry development

Research and ministry development is a division that centers around one main

theme: knowledge-based insights, said Ed Stetzer, vice president of the

division. But that theme is rooted in God’s mission and to make His name known,

he said.

Stetzer reported on the work of his division, which has grown to encompass four

departments: research, ministry development, innovation and communications.

LifeWay Research continues to release relevant insights on the church and culture

and continues to develop “bigger messages” for LifeWay, such as the

Transformational Discipleship project, which will provide insight for the

church in how people are making disciples.

“Through this study, we are helping LifeWay as a whole to know, which will help

us know what to do,” Stetzer said.

Through the Transformational Small Communities studies, LifeWay Research is

studying what successful small groups look like, Stetzer said. By doing this, “we

want people to ask, ‘Where do we go to find out about church?’ and we want them

to come to LifeWay.”

“We’re continuously encouraged that people are asking the question: ‘What does

LifeWay think?’” said Stetzer, citing as example that day’s edition of USA

Today quoting LifeWay Research.

Ministry Development leads a number of collaborative, cross-divisional teams to

spearhead new initiatives, Stetzer reported.

“These initiatives have contributed to two major results,” he said. “We are

becoming the knowledge leader that churches will turn to for understanding

trends in culture and being informed of what God is doing in the church today.

Secondly, we are working to position LifeWay as the ‘go-to’ resource provider

to other denominations, the church planting culture and all of evangelicalism.”

Innovation, a new corporate strategy at LifeWay, was formed to create a culture

of collaborative development of new ideas.

“We’re involving people at every level from every area of LifeWay and

leveraging them to help encourage all employees to share their best ideas,”

Stetzer explained. “Through this, we’re looking at how we can ingrain

innovation into the very DNA of our organization through how we train and lead

our people.”

Communications, recently moved into Stetzer’s division, has reached 786 media

outlets (both traditional and social) and has offered public relations and

media support for a number of areas within LifeWay.

“Every department in the research and ministry development division centers

around a theme focused on knowledge-based insights,” Stetzer added. “We are

part of a conversation. As we enter into that conversation, as we create some

of the conversation, our goal is to spend a lot more time bringing attention to

God’s glory and His mission.”

Church resources

Louis Hanks, acting vice president of church resources, presented an overview

of innovative and emerging resources under the banner Church Resources: Helping

Churches Help People.

“Our curriculum helps people study and apply God’s Word,” Hanks said. “Our goal

is to help churches meet the needs of people from birth to heaven. LifeWay’s

strategy includes devotionals for all ages that help people to connect with God

daily.” Hanks also highlighted a new curriculum line for children titled “Panoroma,

The Big Picture of God’s Story,” that will be available in the fall of 2012.

Hanks said that the church resources division offers many magazines for each

stage of life that help people live out their faith practically day by day. A

new magazine for Boomers is slated to premier next fall.

LifeWay Men has partnered with some great friends and sports legends, he said,

adding his excitement over the push to help men pursue godly leadership in the

home and marketplace.

“‘Courageous’ is a heartstopper,” Hanks said. “We have a four-week Bible study

available now. Pray that churches rally around this, and pray for those who go

to films.”

Hanks also reported continued growth in the LifeWay Women area. Beth Moore’s

new Bible study, “James — Mercy Triumphs,” is due to hit the shelves Nov. 1.

“Beth’s new Bible study is one of most important releases this year,” Hanks

said. “Join us in praying that it is received by the churches and that the

message the ladies hear is what God spoke to Beth.”

Other resources also are growing in popularity, Hanks said, including one by

Priscilla Shirer called “SEED” and one by a new author, Tammie Head, “Duty or

delight? Knowing Where you Stand with God.”

Hanks mentioned offering churches the opportunity to participate in multiple

simulcasts in upcoming months including You and Your Girl with Vicki Courtney;

Living Proof Live with Beth Moore; and Secret Church with David Platt.

Hanks told trustees of his excitement about the activities and synergy among

the various church resources departments “which will mean providing even

greater resources and assistance to the churches we serve.”


Tim Vineyard, vice president of technology and LifeWay’s chief information

officer, praised his team for their hard work in an aggressive year of building

new infrastructure, launching new websites, creating new mobile applications

and completing a significant acquisition.

“The acquisition of WORDsearch (WORDsearchBible.com) and QuickVerse

(QuickVerse.com) is very important,” Vineyard said. “They bring key talent and

valuable customers assets. Having been in the digital space for many years,

they are well-respected among publishing leadership and authors and bring a

wealth of content in a proprietary electronic format.”

Vineyard reported on the June 28 launch of a new LifeWay.com website. He shared

that the world-class platform will provide LifeWay with new analytics and new

capability to better meet customer needs. The new Lifeway.com includes dozens

of new features, including a fresh new interface for increased usability,

improved search and navigation for greater ease of use and improved account

management for customers.

“Our customers have responded enthusiastically to the new site,” Vineyard said.

“Building on new infrastructure, we will be more adaptive and more agile in

delivering digital solutions to the marketplace,” he said. “We want our

customers to be able to purchase and use content however and whenever they


Vineyard emphasized several other important strategic ventures, naming MyStudyBible.com’s

content access model and the technology division’s support of live online media

events such as Living Proof Live and Secret Church simulcasts.

Vineyard described continuing improvements in MyStudyBible.com, citing the

availability of more Bibles, more e-books, personalization features and unique

new purchase options. He also reported that the website’s collection of free

Bible study content is drawing a growing number of visitors.

“The new content store with both rental and purchase options offer even more

quality study resources,” Vineyard said. He also described the various

personalization features, which include bookmarks, highlights and personal

notes, which “are all available at no charge to registered users of

MyStudyBible.com,” he said.

B&H Publishing Group

Selma Wilson, vice president of B&H Publishing Group, opened her report to

the trustees with words of gratitude and presented a confident vision for the

future founded on the Bible.

“One year ago, you gave me your support (in her selection to lead the division),”

she said. “I am humbled and grateful. Thank you for your prayers; that makes

all the difference. B&H has had a great year, and we are grateful for the

favor of God in this difficult economy.”

Wilson said B&H is “firmly committed to producing Bibles and advancing our

Bible strategy. It is clearly our path to the future.” She highlighted the

current “Take a Fresh Look” campaign that promotes the accuracy and readability

of the HCSB and challenges pastors and influencers to reconsider this modern,

readable translation.

Wilson also told trustees about B&H’s bold moves into the digital

revolution with their Bible strategy.

“On Oct. 1, we launch The Life Essentials Study Bible, which has over 250 hours

of video content connected by QR codes,” she said. “This strategy of merging

the Bible and technology puts us firmly in the digital marketplace as we

advance God’s message around the world.”

Wilson noted other upcoming B&H Bible projects including a chronological

Bible endorsed by David Platt that accompanies the Read the Bible for Life

curriculum, mobile development for MyStudyBible.com and the Mission of God

Study Bible.

Wilson also reported that B&H is “No. 1 in the Spanish Bible market. We are

adding new modern Spanish Bible translations and continuing valuable

partnerships with the American Bible Society and others. Our desire is to

publish God’s Word in various languages and forms including iPad, Nook, Kindle

and others. We want our innovative MyStudyBible.com platform to become known as

the Bible place in the digital world.

“Every book we publish now has an e-book published along with it, and we are

pulling in the back list as fast as we can,” Wilson said. “We now have more

than 25 branded apps in marketplace today in addition to hundreds of e-books.”

B&H won several awards this year including the 2011 ECPA Bible of the Year

award for the HCSB Study Bible and several top honors at the Expolit event in

Miami for their Spanish-language offerings.

With the upcoming release of the Courageous movie, B&H is poised to provide

complementary resources including three trade books in both English and Spanish

along with a small-group study.

The CrossBooks self-publishing arm of B&H continues to gain market

momentum, Wilson reported. With more than 900 titles already in the pipeline,

B&H plans to add an additional 500 new titles next year. Wilson said every

self-published book undergoes a theological review.

With New York Times and Association of Christian Retail bestsellers, “B&H

Women is strong and getting stronger,” Wilson said.

“What makes our 100-member team of B&H so special is that we are committed

to producing content that makes a difference and advances the Gospel of Jesus

Christ around the world,” Wilson said.

Miscellaneous business

Montia Setzler, chairman of the LifeWay board of trustees and senior pastor at

Magnolia Avenue Baptist Church in Riverside, Calif., appointed a trustee task

force to study the new NIV Bible.

At issue is a resolution passed by Southern Baptist

Convention (SBC) messengers in June that calls the New International Version

(NIV) 2011 Bible an “inaccurate translation” the SBC cannot recommend. The

resolution criticized the NIV 2011 for its “gender neutral methods of

translation.” It also said messengers “respectfully request that LifeWay” not

sell the translation.

(EDITOR’S NOTE – Jon D. Wilke is media relations manager

for LifeWay Christian Resources of the Southern Baptist Convention; Russ Rankin

is LifeWay’s manager of editorial services.)